Telecom Managed Services

Metro Managed Services deliver complete network lifecycle management across all domains – Radio Access Network (RAN), Core Network, Microwave, Fiber, Transport, and Operations Support Systems (OSS) – with Level 1 field support, Level 2 engineering, and digital-first Network Operations Center (NOC) operations.

Our tools and solutions provide unified monitoring, predictive analytics, and faster fault resolution for network elements globally. Operators achieve higher availability, reduced Mean Time to Repair (MTTR), and lower operational expenditure (OPEX) through our multi-vendor, multi-domain managed service platform.

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Complete Network Management

Configuration Management (CM)

• Multi-vendor configuration backup and change management
• Fifth Generation (5G) network slicing automation
• Zero-downtime configuration deployment

Performance Management (PM)

• Real-time Key Performance Indicator monitoring across all domains
• Drive test analysis and optimization
• Capacity forecasting and proactive planning

Fault Management (FM)

• 24/7 intelligent alarm correlation
• Rapid root cause analysis
• Proactive fault prevention

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Full Network Coverage:

• Radio Access Network (RAN): Fourth Generation (4G) / Fifth Generation (5G) macro and small cells
• Core Network: IP Multimedia Subsystem (IMS), Voice over Long-Term Evolution (VoLTE), Fifth Generation Core (5GC), Evolved Packet Core (EPC)
• Microwave: Point-to-Point (PTP) / Point-to-Multipoint (PTMP) high-capacity links
• Fiber: Dense Wavelength Division Multiplexing (DWDM) / Optical Transport Network (OTN) with Optical Time Domain Reflectometer (OTDR) monitoring
• Transport: Internet Protocol (IP) / Multi-Protocol Label Switching (MPLS) / Synchronous Digital Hierarchy (SDH)